Last updated: 6/9/2025
1. Cancellation Policy
You may cancel your participation in our programs or services according to the following guidelines:
- Program cancellations must be made at least 7 days before the start date
- Workshop cancellations must be made at least 48 hours before the scheduled time
- Event cancellations must be made at least 14 days before the event date
2. Refund Policy
Our refund policy is as follows:
- Full refund: Cancellation made 14+ days before the start date
- 50% refund: Cancellation made 7-13 days before the start date
- No refund: Cancellation made less than 7 days before the start date
3. Refund Process
Refunds will be processed within 7-10 business days after the cancellation request is approved. The refund will be issued to the original payment method used for the purchase.
4. Special Circumstances
We understand that unexpected situations may arise. In case of medical emergencies or other exceptional circumstances, please contact us directly to discuss your situation.
5. Contact Information
For cancellation requests or questions about our refund policy, please contact us at:
contact@neurotechh.xyz