Last updated: 6/9/2025
1. Digital Products and Services
For our digital products and services:
- Access is granted immediately upon successful payment
- Login credentials will be sent to your registered email address
- Technical support is available during business hours
2. Physical Products
For physical products (if applicable):
- Processing time: 1-2 business days
- Shipping time: 3-7 business days within India
- International shipping: 7-14 business days
3. Shipping Methods
We use reliable shipping partners to ensure safe and timely delivery:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- International Shipping: Available to select countries
4. Tracking Information
Once your order is shipped, you will receive:
- Shipping confirmation email with tracking number
- Real-time tracking updates
- Estimated delivery date
5. Delivery Issues
In case of delivery issues:
- Contact us within 48 hours of the expected delivery date
- Provide your order number and tracking information
- We will investigate and resolve the issue promptly
6. Contact Information
For any shipping or delivery related queries, please contact us at:
contact@neurotechh.xyz