Last updated: 7/7/2025
1. Introduction
Welcome to Neurotechh, a SaaS platform provided by Neurotechh Inc. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our services. By accessing or using Neurotechh, you agree to the terms of this Privacy Policy.
If you do not agree with any part of this Privacy Policy, you must not access or use our services.
2. Information We Collect
2.1. Information You Provide
- Account Information: Name, email address, company details, and billing information
- User Content: Data, queries, and other content you submit when using our platform
- Payment Information: Credit card details and billing address (processed securely through our payment providers)
2.2. Information Collected Automatically
- Usage Data: Information about how you interact with our platform, features used, and time spent
- Device and Connection Information: IP address, browser type, operating system, and device identifiers
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience
2.3. Information from Third Parties
We may receive information about you from third parties, such as service providers, analytics companies, or business partners, and combine it with information we collect directly.
3. How We Use Your Information
We use your personal information for various purposes, including:
- Providing and Improving Services: To process your requests, maintain platform functionality, and develop new features
- Personalization: To customize your experience and provide tailored recommendations
- Analytics and Performance: To analyze usage patterns and improve platform performance
- Communication: To send updates, respond to inquiries, and provide support
- Legal Compliance: To comply with GDPR and other applicable laws and regulations
4. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party providers who perform services on our behalf
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: For any other purpose disclosed to you at the time of collection
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. For subscription data, we retain information for the duration of your subscription plus a reasonable period afterward for legal compliance.
6. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
7. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers through standard contractual clauses and other approved mechanisms.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Your Rights Under GDPR
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
10. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by email and by posting the new Privacy Policy on this page. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at:
privacy@neurotechh.xyz